Terms
and Conditions

1. Acceptance of Terms

By contracting any of the services offered by Tu Rolita, you acknowledge that you have read, understood, and accepted these Terms and Conditions, as well as our Privacy Policy. This acceptance constitutes a legally binding agreement between the user and the platform.

2. Services and use of artificial intelligence tools

The songs we deliver are created through a combination of inputs provided by the customer, creative input from our team, and digital tools powered by artificial intelligence. The user acknowledges that the final results are subject to the technical capabilities and limitations of said tool, and also accepts the general terms of use of the technology provider, available here: https://www.suno.ai/terms. Tu Rolita reserves the right to change tools without prior notice, without this implying a substantial modification in the quality or nature of the contracted service.

3. Personal use and commercial restrictions

The delivered products (songs, lyric videos, karaoke tracks, or personalized videos) are intended solely for personal, non-commercial use. Their use for profit is strictly prohibited, including, but not limited to:
– Advertising, promotions, or marketing of products or services
– Movies, television, series, podcasts, or commercial audiovisual works
– Monetized platforms such as YouTube, TikTok, Spotify, etc.
– Events for commercial purposes or financial gain

If you want a commercial license, you must expressly request it in writing. At this time, Tu Rolita does not offer this type of license on a general basis.

4. Rights and responsibilities

4.1 Regarding material provided by the user (inputs): By sending texts, personal data, musical references, photos, or videos, the customer declares that they have all the necessary rights for their use and reproduction.

It is prohibited to send material that infringes on the rights of third parties or that is illegal, defamatory, obscene, or inappropriate.

 

4.2 Regarding the products generated (outputs):

The customer may freely share the song or digital products within their personal environment and social networks, provided that this is done on a non-profit basis.

Tu Rolita reserves the right to keep a copy of the content submitted and to use it for promotional, illustrative, or portfolio purposes, unless confidentiality is expressly requested.

All intellectual property rights in the tools used remain with their respective developers or licensees.

5. Prices, payments, and fees

The prices shown in the store do not include the payment processor (PayPal) commission, which amounts to 3.95% of the total. This commission will be automatically added at the time of payment. Payments must be made in advance to begin production of any song. We do not do partial work or deliver without full payment. In the case of Premium Songs, customers can view our video call availability calendar before making their purchase and choose a date that suits them.

6. Revision and delivery policy

Express Song:
– Delivery within 2 business days after receiving the completed questionnaire.
– No changes or revisions are permitted.
– You can add extra products such as lyric videos or karaoke versions.
Premiun Song:
– Includes a video call with our creative team.
– Up to two changes to the lyrics are permitted before recording.
– Once the lyrics have been approved, two different versions interpreted with the same lyrics are delivered.
– It is not possible to mix voices, melodies, or elements from both versions.
Our team will select the two best interpretations for you, generated exclusively based on your story and preferences.
Delivery will be made within 2 business days of final approval of the letter.
Additional products (Add-ons):
– Lyric Video: $150 MXN
– Vertical or horizontal format.
– Both formats for $200 MXN.
– Karaoke version (instrumental): $150 MXN
– Personalized video with photos and clips: personalized quote available.

7. Data protection and minors

To contract our services, you must be at least 18 years old. If you are a minor, you need the
explicit consent of a parent or legal guardian. All personal information provided will be treated confidentially in accordance with current legislation in
data protection matters in Mexico City and international standards.

8. Limitation of Liability

Tu Rolita is not responsible for:
– Expectations that exceed what is described in our products
– Technical failures in the generation tool
– Misuse of content by the customer
– Loss of income, improper commercial use, or indirect damages
Our maximum liability is limited to the total amount paid for the contracted service.

9. Changes to the terms

We reserve the right to modify these Terms and Conditions at any time. The current version will always be available on this website, with its respective update date.

10. Jurisdiction and applicable law

These terms are governed by the laws in force in Mexico City. For any dispute arising from these services, both parties agree to submit to the competent courts of that jurisdiction.